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Marshal Mize Ford always puts customers first!
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Marshal Mize Ford is unethical and deserves no one's business. They just tried to sell me a 2010 Lexus that "passed' a full inspection in their service center. We brought it to our mechanic who found NINE THOUSAND DOLLARS worth of problems and said they had steamed cleaned the bottom of the car to hide the leaks. They also have a non-negotiable $800 doc fee!!!!! DISGUSTING. PREDATORY. DISHONEST. UNETHICAL.
They only had one oil change tech I was told. In his rush to finish my bronco he left the lid off the washer fluid and seemingly never filled it. I put half a gallon in once I arrived home. Everything else was fine.
To be quite honest we didn’t buy the Transit van from Mize. Mainly because on their advise. They told us it would be better for us to make our purchase at the dealership where they found the van we wanted because it would save us thousands in transportation fees. The salesman Cory and manager Greg were some of the best people I’ve met in years. Honest. Helpful. It was truly a blessing. I would recommend getting your next vehicle from this young man, Cory in a second.
They pick up and deliver. Great service for us older, retired people who don't drive much.
I am 64, 35 year retired Navy and 10 year government empoyee so I KNOW xx whenI see it, Could NOT BE more happy with my exoperience at Marshal Mize Ford. I paid cash for a 2025 XLT Ranger. Salesman Chris Bellows was THE BEST. No pressure, I told him what I wanted and he GOT IT DONE. Picked it up today and the signing and acccetance was easy and seamless. Chris then showed me the features, by the time we were done, I didn;t know whether we were flying to Mars or I ws driving my truck home. THE BEST car buying experience EVER
They were very efficient in finding a solution for our issue. Very fast and helpful
I bought my car in 2013. Marshall Mize has always taken very good care of my car. Staff fun to talk to and they always explain everything. Great staff!
Very professional and organized group. We were treated with respect and courteousness. They were easy to do business with a very smooth and accurate transaction.
Exceptional service from everyone at the dealership. Easy, online service scheduling and follow up afterwards.
Brad Doty was a great salesman to deal with who was not pushy and very easy to work with on the purchase of my super duty I will definitely do business with him and Marshall Mize for in the future. So happy with my purchase from this dealership.
Part for windshield washers were ordered and received quickly. Was able to schedule the replacement and repair with Jaime. He had already informed me of the cost of the repair. The work was performed quicker than expected and I was soon on my drive home. Excellent service.
Had a great experience buying a new truck. I can highly recommend buying from Marshal Mize. A special thanks to Ray Torres.
Our sales person Brad Doty was helpful and very professional. We would buy here again.
Seth Cline was such a wonderful salesman! 10/10 Would reccomend dealing with Seth on any car buying/selling!
The service advisor, Carlton Harris, was efficient and helpful. I would give him 5 stars.

Welcome to Marshal Mize Ford
New and Used Ford Dealer featuring Roush Performance, SCA Performance & Shelby Specialty Vehicles in Hixson, TN near Chattanooga | Marshal Mize Ford
If you are on the hunt for a full-service car dealership that will cater to all your sales, service, and parts needs, we would be honored to have you visit us a Marshal Mize Ford, located at 5348 TN-153 in Hixson, TN. We are dedicated to offering superb customer service to everyone who walks through our doors. When you shop with us, you'll be working with a fantastic team of automotive professionals. Whether you are looking for a new Ford car, truck, or SUV, a used vehicle, or you need exceptional service or parts, we will do everything we can to make sure you are satisfied.
Buying vs Leasing Your New Ford Vehicle
Deciding whether to buy or lease your new Ford vehicle can be a difficult decision for many drivers. After all, there is a lot of misinformation out there about each option. When you want to make sure you are getting the most accurate information so you can make an educated decision about your auto financing, the finance center at Marshal Mize Ford is the place to be. We can help you determine whether buying or leasing is right for you.
Many of those who choose to enter a Ford lease agreement do so because they enjoy the benefits that come with the option. Some of the perks to deciding to lease your new Ford car, truck, or SUV include:
- Always being able to have the latest features in your driving experience
- A low monthly payment on a new Ford vehicle
- Having protection under the manufacturer's warranty while the vehicle is in your possession
While leasing is growing in popularity, there are still many people who find that financing their next vehicle is what suits them best. Like a Ford lease, there are many advantages of deciding to go with a car loan. Some of them include:
- No damage fees at lease turn in if you end up with some scrapes and dents
- Mileage limits are of no concern
- The equity you get in your car when you pay off your auto loan can be used toward a new vehicle
Check Out the Used Inventory
There is a lot of value to be found in buying a used car, truck, or SUV. For those customers looking to get the most out of the money they are spending on their vehicle purchase, it can mean getting access to features that were not in your price range if you went with something new. At Marshal Mize Ford, we have a huge selection of pre-owned vehicles.
Drivers can peruse our wide selection of Certified Pre-Owned (CPO) Ford vehicles, complete with their 12-month/12,000-mile Comprehensive Limited Warranty and their seven-year/100,000-mile Powertrain Limited Warranty. Our dealership is not only the place to get a used Ford car, however.
When you shop our pre-owned lot, you can find used cars from a vast array of other manufacturers. Car shoppers will find a variety of makes and models when they are looking to buy their next pre-owned vehicle from us.
Get Exceptional Auto Service and Repairs
Are you looking for a service center that you can trust with the health of your vehicle? Do you want the comfort in knowing there is an experienced team handling your car service and auto repairs? Our dealership has a service team that employs a number of factory-trained, Ford-certified service technicians.
They will be able to take care of any job you need, from simple oil changes to the tougher engine repairs. We can service any make and model, so you can come visit us, even if you don't own a Ford vehicle. In addition, we have a dynamite parts center than can get you the auto parts and accessories you need to get your do-it-yourself project done.
Marshal Mize Ford, in Hixson, TN, wants to earn your sales, service, and parts business. Reach out to a member of our team by phone, e-mail, or chat to experience our top-notch customer service for yourself.
Marshal Mize Ford
5348 Highway 153
Chattanooga, TN 37343
Service:423-468-5258
Parts:423-468-5256
Directions